Help & FAQs
In this section you will find information about StampitApp product and service platform, and Frequently Asked Questions that will help you understand how StampitApp works and what are the main functionalities.
What is StampitApp?
StampitApp is a non-instant messaging platform for sending personal and private Video messages on Paper using the QR code technology in a dynamic and interactive way.
What is a Video Stamp?
A Video stamp is an interactive QR code label that can carry a personal video message recorded by you on-the-spot, from anywhere, at anytime. Video Stamps are unique and personal, they add privacy to protect your messages by using a personal secret-key and they provide travel distance mapping that will let the recipient know the total distance the message has traveled.
Is StampitApp FREE?
Yes, StampitApp is a FREE service platform, which means, you can send and play video messages without the need of being Registered. Login might be required to access add-on features and services.
Why should I Login?
Login is FREE. It is fast, easy and secure. Logged in users will have a better experience using StampitApp and they will have access to additional features like protection from unauthorised use, content protection, travel map, etc.
For registration we use private authentication methods that use secure socket connections, and all your credentials are kept private. We only use your contact details like name and email to provide a better user experience while using the platform. No other information is required.
Are the messages posted on a Video stamp private?
Video messages sent a paper Video stamp are intended to be seen only by the recipient and if sent with no privacy it could be seen by anyone who has access to the Video Stamp and who scans the code.
If you are concern about privacy, we offer privacy as an optional add-on feature. Privacy will allow you to lock your message with a combination of a secret key question and a secret key answer that only you and your recipient will know. It is up to you to identify what question will be the best to allow the recipient to guess what the answer was.
Will my Video message expire?
What kind of video message can I add to my Video Stamp?
You can add any personal Video message recorded by you on the spot using your mobile phone or tablet or you can add avideo URL link to any channel like youtube, vimeo, etc. Personal videos must be compliant with Quicktime mov or mp4 media files and it cannot be longer than 30 seconds in duration. We recommend 15 seconds and maximun of 30MB in size for a better and faster experience.
Where can I obtain or buy Video Stamps?
Video Stamps or paper Video Products can be obtained around the world from different partners and retailers. You can follow up updates on Points-of-Sale and Partners in real time on our Facebook, Instagram and Twitter channels.
What Application do I need to scan a Video Stamp?
To attach a Video message to your Video Stamp you need a Video Stamp scanner and you are invited to use StampitApp, our in-house App to Scan your personal Video Stamps. Available for Apple and Android devices.
To Play a Video message the recipient can use StampitApp Video Stamp scanner, a QR code reader or you can play it on any desktop PC.
Can I use any smartphone available on the market?
How do I Add a Video message to my Video Stamp?
Easy. Scan a Video Stamp using StampitApp scanner or any QR code reader and follow the online instructions displayed in your Web-browser. The steps to follow depend on the type of video stamp your are using and if you are a logged in user. For example, login or continue without login, activate video stamp using an activation code if required, personalise, content submission, privacy and travel location.
How does Privacy work?
Privacy is provided by a combination of a secret-Key passcode and a secret-Key help text. A secret-Key is a unique word, passcode, defined by you at the time you are about to post/upload your Video message. It must be a passcode that is simple and easily known by the recipient, otherwise they wont be able to Play and watch your Video message. We recommend you set a secret-Key Question text to help the beneficiary to guess what the secret-Key is.
Example: I am sending a Video message to my mother and I am sending a secret-Key passcode with the name of her granddaughter which is Carlota. The secret-Key question could be something as simple as What is the name of you granddaughter?
How does Geolocation work?
Geolocation is an optional feature available for all video tag-stamps and we encourage that you use it. If you dont use Geolocation, your message will be posted with a NULL geoposition and the recipient will not have the routing and map-path feature available.
If you accept it, a map with your latitude and longitude coordinates will be displayed and the location coordinates will be used to map your message allowing the recipient to know the distance the message has ravelled to arrive to its destiny and a map will display the full path.
What happens when I upload my message?
After uploading your message and if it has been attached to your Video Stamp successfully, you will be redirected to a confirmation page and you will have the option to test, play and review the message.
Can I change the Video message after Post?
NO. Once you post a video message it cannot be modified. Make sure you review and check your Video before you send it.
Can I share the Video message I receive?
Yes, of course, it is Yours and you can chare it with friends, or relatives. However, keep in mind two important things. (1) You must be the right owner of the video message, (2) there are limits to the amount of times a message can be seen or played by different users. By default, a maximun of 5 different users are allowed. When times of seen are exceed users will be required to login to continue enjoying StampitApp.
Can I send a video message to someone I dont know?
You should always send messages to people you know. If you decide to send messages to unknown people be aware of any legal implications it may have about the content you are distributing and to whom you are sending it to.
Should I play a message If I dont trust the person who is sending it or if I am not the intended recipient?
In order to use StampitApp product and service platform you should have
• A Smartphone or Tablet with internet connection (3G or WIFI).
• A QR code reader Application.
• A video stamp to read.
• A video message to send.
• Someone to send it to!
The Smartphone or Tablet
StampitApp has been successfully tested on different Smartphones and Tablets available on the market and it should work on any mobile device that has internet and web-browsing capabilities. Moreover, make sure your smartphone has a camcorder to record video messages on mp4 or quicktime mov file format.
We recommend you use StampitApp with a model device that also allows high-speed connections over Internet because uploading and playing video messages will require more bandwidth than just sending text or images.
A video Stamp scanner available for Apple iOS devices (iTunes) and for Android (Google Play)
StampitApp can work independently with almost any QR code reader application available in the market. Use the one you prefer however, be aware that we do not hold any responsibility for any malfunction or any problems by using it.
The Video Stamp
Login / Register for FREE and start creating online free video stamps for your own use and enjoyment or BUY on paper from selected retail-stores.
The Video message
Up to you! The Video message can be recored by you on the spot or you can use any video that you have recorded previously.
Someone you Like.
Someone you Love.